Frequently Asked Questions

During COVID-19, please refer to our COVID-19 Message on the Home page and check with the  facility as restrictions continue to change frequently.

We do not have specific visiting hours, as long as visitors are respectful of the residents and his/her personal habits. Many of our residents start getting ready for bed by 7:00 or 8:00 PM. Of course, in instances where residents are in a semi-private room, we ask that visitors be respectful of the other resident.

Under state and federal guidelines, the physician visits skilled nursing residents every 30 days for the first 90 days and every 60 days thereafter and on an as needed basis. If you choose our Medical Director as the attending physician, he visits our facility twice per week and there is nurse practitioner coverage 3 times per week in our facility. Of course, there is a physician on call 24/7.

Activities are provided for the residents every day of the week. These activities vary and different groups from the community participate in addition to our activities staff.

The facility provides most transportation services or helps to arrange transportation services for residents. (Any specifics relating to charges are covered in the Admission’s Packet)

In most cases, Therapists will evaluate within 24 hours of admission. This creates a smooth transition from the hospital and gives the patient the best opportunity to have a positive experience.

Yes, Aston Park provides a satellite system for residents that bring in their own televisions. Televisions and telephones are provided free of charge in our short-term rehab unit. Also, residents may arrange with the telephone company to initiate telephone service in their rooms in other areas of the facilitty. The facility does provide telephones for the residents’ personal use in the main lobby and other private areas.

Yes, but an up-to-date record of vaccinations is required to be kept on file in our Activities Department for all visiting pets.

Many factors can affect the quality indicator numbers. For instance, we have a specialized dementia unit at our facility; therefore, it should be expected that our psychotropic drug use would be higher than facilities that don’t specialize in Alzheimer’s and dementia care. Also, facilities with specialized dementia units have a higher number of end stage Alzheimer’s and Dementia care residents. This can show higher numbers of restraints because of the behavioral problems and increased fall and injury risk due to the behavioral problems. These are just two examples of why quality indicators may vary between facilities. There are many other factors to consider based on the type of residents that facilities care for with one of the biggest factors being the accuracy of the assessments that are filled out and sent in to the state where the data is collected.

It is difficult to evaluate the facility’s performance and quality of service according to the state citations. It is better to look at the level of the citation to determine the severity of the citations at the facility. Many times, a facility is giving really good care to the residents, but staff members may miss certain regulatory details during observation by the surveyors. This can result in deficiencies to the facility. Always notice the odor in the facility to determine if there is a lingering odor, which could indicate a problem with cleanliness and care, observe the staff to see if there is a positive interaction with the residents of the facility and most of all, stay in tune with your feelings of the over all environment while taking a tour of the facility